BS 8477-2007 消费者服务实施规范

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【英文标准名称】:Codeofpracticeforcustomerservice
【原文标准名称】:消费者服务实施规范
【标准号】:BS8477-2007
【标准状态】:现行
【国别】:英国
【发布日期】:2007-04-30
【实施或试行日期】:2007-04-30
【发布单位】:英国标准学会(GB-BSI)
【起草单位】:BSI
【标准类型】:()
【标准水平】:()
【中文主题词】:售后服务;贸易文件;消费者;消费者与供货者的关系;交付;信息交流;管理;定货;性能;人员;质量检查;质量管理;出售
【英文主题词】:After-salesservices;Commercialdocuments;Consumers;Consumer-supplierrelations;Delivery;Informationexchange;Management;Ordering;Performance;Personnel;Qualityauditing;Qualitymanagement;Selling
【摘要】:ThisBritishStandardsetsoutessentialprinciplesforestablishingandmaintainingeffectivecustomerserviceandprovidesrecommendationsonapplyingtheseprinciples.Itisprimarilyaimedatorganizationsindealingwithexternalcustomers.However,theprinciplescanalsobeappliedbyanorganizationindealingwithitsinternalcustomers.Itisapplicabletoallorganizations,irrespectiveoftheirsizeorthenatureoftheirbusiness.
【中国标准分类号】:A12
【国际标准分类号】:03_100_99
【页数】:22P.;A4
【正文语种】:英语


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基本信息
标准名称:中小功率晶体三极管计量专用样管筛选方法
英文名称:Methods for screen of samples of medium-low power transistors for measurements
中标分类: 能源、核技术 >> 能源、核技术综合 >> 技术管理
发布日期:1989-03-20
实施日期:1989-03-25
首发日期:1900-01-01
作废日期:2010-01-20
出版日期:1900-01-01
页数:6页
适用范围

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所属分类: 能源 核技术 能源 核技术综合 技术管理
Product Code:SAE J578
Title:Color Specification
Issuing Committee:Lighting Standard Practices Committee
Scope: This SAE Standard defines and provides a means for the control of colors employed in motor vehicle external lighting equipment, including lamps and reflex reflectors. The document applies to the overall effective color of light emitted by the device in any given direction and not to the color of the light from a small area of the lens. It does not apply to pilot, indicator, or tell-tale lights.
Rationale: This SAE Standard defines and provides a means for the control of colors employed in motor vehicle external lighting equipment, including lamps and reflex reflectors. The document applies to the overall effective color of light emitted by the device in any given direction and not to the color of the light from a small area of the lens. It does not apply to pilot, indicator, or tell-tale lights.